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Jose
Bilingual Customer Service Agent with Call Center Experience
Video resume
Agente bilingüe
He trabajado en servicio al cliente anteriormente y tengo inglés avanzado
Contact
Medellín, Departamento de Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled client inquiries and resolutions via calls, chat, and email in a call center setting.
Bilingual CommunicationAdvanced
Communicated effectively in both Spanish and English, managing diverse customer interactions.
Call Center OperationsIntermediate
Experience with VoIP systems, message handling, ticket management, and email communication.
Multichannel SupportIntermediate
Provided assistance through multiple channels including voice calls, chat, and email tickets.
Summary
Bilingual customer service professional with experience in call center operations, handling VoIP, chat, and email communications for restaurant orders, seeking to leverage language skills and service expertise.
Key Achievements
- Worked in call centers handling VoIP calls, messages, chats, and emails for restaurant orders.
- Gained experience in customer service through roles at Teleperformance, Webhail, and Connect.
- Developed bilingual communication skills in a fast-paced call center environment.
Skills
Customer ServiceBilingual CommunicationCall Center OperationsMultichannel Support
Published on CazVid - Jul 3, 2025