Demonstrated experience with English.
Demonstrated experience with Spanish.
Demonstrated experience with Consecutive Interpretation.
Demonstrated experience with Medical Terminology.
Telus International
Provided real-time medical interpretation via video calls for a variety of appointments and procedures, bridging communication gaps between limited english proficiency patients and healthcare providers., Facilitated clear dialogue during complete medical sessions, including physical therapy, follow-up appointments, and discussions of test results., Managed and scheduled patient appointments, ensuring comprehensive support from initial booking through to post-session follow-ups.
ICC BPO
Managed customer inquiries and resolved issues for a US-based e-commerce company, Mixtiles, through phone, chat, and email channels., Handled a range of customer service tasks, including managing order modifications, processing cancellations, and resolving product issues such as damaged items.
Master of Business Administration
Bachelor
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