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Jose
Customer Service & Collections Specialist with 1+ years of experience
Video resume
Dispatcher
I'm Jose, I'm 37, I live in Monterrey Mexico, I have experience with customer service and collections, I'm currently working as a collections agent for American first finance, and I've worked for Comcast, sprint, and Woodforest as a customer service representative and also tech support.
Contact
Monterrey, Nuevo León, México
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided assistance and support to customers in banking and telecom industries
CollectionsIntermediate
Managed delinquent accounts and engaged clients to recover payments
Technical SupportBeginner
Assisted customers with troubleshooting telecom services and equipment
Communication SkillsIntermediate
Effective in resolving customer issues and maintaining professional interactions
Summary
Experienced customer service professional with expertise in collections, technical support, and client engagement across banking and telecom sectors. Currently working as a collections agent, with a history of improving service delivery and client communication.
Key Achievements
- Currently serving as a collections agent at American First Finance
- Gained experience in customer service roles at Woodforest Bank and TimeCast
- Worked in technical support and customer service for major telecom companies
Skills
Customer ServiceCollectionsTechnical SupportCommunication Skills
Published on CazVid - Jul 3, 2025