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José
Sales and Customer Service Agent with 8 years in BPO industry
Video resume
Bilingual agent
Sales agent , customer service, collection and administration.
Contact
Ciudad de México, Ciudad de México, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support and resolved queries effectively across various industries.
SalesIntermediate
Engaged in sales activities including timeshare and legal leads creation.
CollectionsIntermediate
Managed collections for financial and timeshare accounts, ensuring payment follow-up.
Technical SkillsIntermediate
Experienced with Excel, PowerPoint, and basic IT support, including communication with Bitwin.
Bilingual CommunicationAdvanced
Fluent in Spanish and English, facilitating effective client interactions.
Summary
Experienced BPO professional with 8 years in customer support, sales, and collections across financial and legal sectors.
Key Achievements
- Gained extensive experience across customer service, collections, and sales roles in BPO.
- Handled financial stocks, tech support, and timeshare sales, demonstrating versatility.
- Created leads for a law firm and maintained proficiency in Excel and PowerPoint.
Skills
Customer ServiceSalesCollectionsTechnical SkillsBilingual Communication
Published on CazVid - Jul 3, 2025