Jose - Customer Service Specialist with 5+ years in client support

Queretaro City, Querétaro, MexicoRemoteen

Provided customer support in a fast-paced service environment, ensuring high client satisfaction

Developed communication protocols that improved response times and service quality

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service specialist with over 5 years supporting diverse client needs.

Managed client inquiries and complaints, resolving issues efficiently and professionally

Customer ServiceExpert

Delivered excellent service to clients, addressing needs and resolving issues effectively

Communication SkillsAdvanced

Utilized verbal and written communication to ensure clear, professional interactions

Problem SolvingIntermediate

Identified customer issues and provided timely solutions to enhance satisfaction

Multilingual SupportBeginner

Assisted clients in multiple languages to facilitate effective communication

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