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José
Customer Service Professional with 1+ years of remote work experience
Video resume
Virtual assistant
Work from Home with US companies
Contact
Barranquilla, Atlántico, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided fast and effective resolutions to customer inquiries, demonstrating empathy and communication skills.
Technological ToolsIntermediate
Acquired knowledge in handling various technological tools to support remote work environments.
Communication SkillsIntermediate
Built strong empathetic communication abilities to enhance customer satisfaction and teamwork.
AdaptabilityIntermediate
Learned to adapt to diverse roles and technological contexts, including maritime and virtual environments.
Education
Professional
Jorge Tadeo Lozano University Foundation
Completed 2021
Diploma
SENA
Completed 2020
Fisheries Management with an Ecosystem Approach
FAO
Completed 2023
Diploma
CODES
Completed 2021
Courses
SENA
Completed 2026
Diploma
ESAP
Currently studying
Summary
Experienced customer service representative with a background in marine myology, specializing in empathetic communication and fast problem resolution, supporting US companies remotely.
Key Achievements
- Established remote customer service capabilities for US-based companies since 2022.
- Developed strong empathetic communication and problem resolution skills.
- Graduated in marine myology, demonstrating adaptability and diverse technical proficiency.
Experience
Formulation and auditing of EIA, PMA, ICA, BPA, and MPC
ASOPEVP
01/2020 - 06/2021
Lecturer
Helmer Pardo Group
07/2021 - 09/2021
Data Analyst
Colombian Fisheries Statistical Service (SEPEC)
10/2021 - 02/2022
Rural extension and EIA support
Panelikida Association of El Cedro
03/2022 - 03/2023
Founder
Prokilodus Foundation
09/2022
Inbound customer service with Outbound Sales
GNC live well
03/2023 - 08/2024
Water quality data analyst and environmental compensation report preparer
CP360 - American Water
08/2024
Skills
Customer ServiceTechnological ToolsCommunication SkillsAdaptability
Published on CazVid - Jul 3, 2025