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Welcome to CazVid!
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Competencies
Demonstrated experience with Complaint Documentation.
Demonstrated experience with Product Knowledge.
Demonstrated experience with Active Listening.
Demonstrated experience with Problem Resolution.
Demonstrated experience with Attention to Detail.
Education
Languages
Experience
Customer Service Representative | Administrative
Answer incoming phone calls from new and current clients., Call clients after receiving an online application from them., Follow communication "scripts" when handling different topics., Assist our sales agents by being the main contact for clients involved in accidents, allowing the sales agents to focus on speaking to law firms only., Assign new cases to sales agents., Communicate with law firms via email about case documents we need in order to decide whether or not to fund a case., Screen law firms and clients, and perform quality assurance measures on certain transactions to ensure the best possible outcome., Help draft contracts., Perform other duties as necessary.
Junior Logistics Coordinator - Customer Service
Report on the status of the loads and any other updates that arise during the movement of goods., Obtain the necessary documentation to complete the assigned logistics activities, whether in air, maritime, or land transportation., Meet the goals and expectations set by the client and/or immediate supervisor., Follow the responsibilities assigned by the company and your employer in terms of policies, regulations, quality, health, and safety., Identify and assess customer needs to ensure satisfaction., Provide customer support via email and phone.