Experienced customer service and tech support professional with a decade at Teleperformance, currently transitioning into security services, with strong bilingual communication skills and home-office setup.
Delivered customer service and technical support in a high-volume call center environment for over 10 years.
Provided tech assistance and troubleshooting to clients, enhancing user experience remotely.
Currently working as a private security agent, maintaining safety and security standards.
Utilized bilingual skills (Spanish and English) to assist a diverse clientele effectively.
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