Jose - Workforce Supervisor with 2 years of experience in team management

San José, San José, Costa RicaRemoteen

Led a team responsible for planning, forecasting, scheduling, and real-time resource management

Managed real-time adherence monitoring and Excel reporting functions

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced workforce supervisor with a background in collections, real-time adherence monitoring, and team coordination.

Team ManagementIntermediate

Supervised and coordinated team activities in a workforce environment

Resource PlanningIntermediate

Handled planning, forecasting, and scheduling to optimize team performance

Data ReportingIntermediate

Prepared and managed Excel reports for real-time adherence and performance metrics

Communication SkillsIntermediate

Communicated operational plans and updates effectively within the team

Technical SupportBeginner