Jose - Customer Service Representative with diverse technical skills in client support

Bogotá, Bogota D.C., Colombiaen

Served as Customer Service Representative at Teleperformance, Concentrix, and Intouch CX, managing client interactions across multiple platforms.

Gained experience in technical skill application including Microsoft Office, WordPress, Photoshop, Illustrator, and HTML.

Published on CazVidVideo interview available

Summary

Experienced customer service professional with technical skills in digital content and support environments.

Adapted to various service environments, developing a broad understanding of customer engagement and technical content management.

Microsoft Office SuiteAvanzado

Used Microsoft Office tools extensively for communication, documentation, and data management.

WordPressIntermedio

Managed and updated website content on WordPress platforms.

PhotoshopIntermedio

Created and edited visual content using Photoshop software.

IlustratorIntermedio

Designed and illustrated digital graphics in Adobe Illustrator.

HTMLIntermedio

Teleperformance

Jan 2023 - Jun 2023

Concentrix

Aug 2023 - May 2024

Intouch CX

Aug 2024 - May 2025

Technician

Completed 2008