This is my profileContact via CazVidJosé
Translator with 5+ years of experience in document and media translation
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Competencies
Performed document, audio, and video translation between English and Spanish, applying cultural understanding.
Applied cultural knowledge to ensure nuanced and contextually accurate translations and communications.
Handled high-volume inbound calls, resolving customer issues efficiently while adhering to confidentiality protocols.
Conducted research to support translation accuracy and contextual appropriateness of materials.
Education
Languages
Summary
Experienced in translating complex documents, media, and facilitating effective customer communication. Skilled in cultural adaptation, quality review, and managing high-volume calls with confidentiality. Committed to delivering accurate and culturally sensitive translations and excellent customer...
Key Achievements
- Translated diverse documents, audio, and video content between English and Spanish, ensuring accuracy and cultural relevance.
- Reviewed and edited final works to uphold high quality standards in punctuation, grammar, and translation.
- Managed high-volume inbound calls in customer service, prioritizing issues to resolve customer inquiries efficiently.
Experience
Translator
Translated documents, audio files, and video from English to Spanish and vice versa., Reviewed final works to spot and correct errors in punctuation, grammar, and translation., Applied cultural understanding to discern specific meanings beyond literal written words.
Translator
Translated documents, audio files, and video from English to Spanish.
Bilingual Customer Service Representative
Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
Bilingual Customer Service Representative
Ensured confidentiality of sensitive customer information by adhering strictly to data protection regulations during all interactions.