Experienced in translating complex documents, media, and facilitating effective customer communication. Skilled in cultural adaptation, quality review, and managing high-volume calls with confidentiality. Committed to delivering accurate and culturally sensitive translations and excellent customer...
Performed document, audio, and video translation between English and Spanish, applying cultural understanding.
Applied cultural knowledge to ensure nuanced and contextually accurate translations and communications.
Handled high-volume inbound calls, resolving customer issues efficiently while adhering to confidentiality protocols.
Conducted research to support translation accuracy and contextual appropriateness of materials.
Flix Translations
Translated documents, audio files, and video from English to Spanish and vice versa., Reviewed final works to spot and correct errors in punctuation, grammar, and translation., Applied cultural understanding to discern specific meanings beyond literal written words.
A&M Translations
Translated documents, audio files, and video from English to Spanish.
Teleperformance
Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
Benson Communications
Ensured confidentiality of sensitive customer information by adhering strictly to data protection regulations during all interactions.
High School Diploma