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Business Development Manager with diverse experience in customer service and social media
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Competencies
Developed new clients and managed company information in a retail and service environment.
Provided excellent customer service across multiple roles in retail, travel, and food service sectors.
Managed social networks, created content, and edited videos for brand promotion.
Organized marketing campaigns and events to increase brand visibility.
Engaged in market research, client outreach, and facilitated sales for travel and retail services.
Education
Languages
Summary
Experienced in managing business operations, developing client relationships, and creating engaging content for brand promotion across diverse sectors.
Key Achievements
- Managed company information and developed new clients for Architects Ink
- Conducted market studies and built client relationships for Discover Canada Tours
- Provided training, managed schedules, and offered customer service at Hudson Bay and Red Burrito
Experience
Business Development/Manager
Management of the company information., Market study and development of new clients., Negotiation with other companies to carry out joint marketing campaigns or events., Management of social networks., Event organization., Editing Instagram Videos, Copywriting.
Customer Service and Sales
Market study and development of new clients, Contact with the schools of international students either in person interviews, via phone, or email., Public presentations at events, promotions, and assigned schools, Travel sales for attractive destinations in Canada and the United States, Information management on immigration papers and company policies., Attending phone calls from our customers and solving their issues and providing more information., Creating tours in Spanish.
Manager
Customer Service., Hiring Process, Provide training to the new employees., Creating the week Schedule.
Manager
Customer Service., Provide training to the new employees., Social Media Content (Instagram)., Cashier- Cash Out- and report daily and monthly., Control and management of inventory.