This is my profileContact via CazVidJoselyn
Customer Service and Back Office Support with Diverse Skills
Contact
Rivas, Rivas Department, Nicaragua
Available on CazVid
Competencies
English ProficiencyIntermediate
Able to communicate effectively in English for customer interactions and documentation.
Excel SkillsIntermediate
Utilized Excel for data management, reporting, and supporting back-office functions.
People SkillsIntermediate
Applied soft skills to interact with clients and team members professionally.
Problem SolvingIntermediate
Addressed customer and operational issues efficiently through analytical thinking.
Communication SkillsIntermediate
Flexibly adapted communication style to diverse audiences and situations.
Education
Highschool
Bautista Masaya
Completed 2022
Keiser University
Completed 2022
Martin Luther University
Languages
SpanishNative
EnglishAdvanced
Summary
Dedicated professional experienced in customer service and back-office operations, proficient in Excel and communication skills.
Key Achievements
- Supported customer inquiries and provided assistance at Wephelp
- Performed review and back-office functions in a fast-paced environment
- Developed proficiency in Excel, communication, and problem-solving
Experience
Customer Service Representative
Wephelp
September, 2023
Reviewer
Back Office Representative
March, 2024
Skills
English ProficiencyExcel SkillsPeople SkillsProblem SolvingCommunication Skills
Published on CazVid - Jul 3, 2025