Demonstrated experience with Effective communication in English and Spanish.
Demonstrated experience with Customer service.
Demonstrated experience with Teamwork.
Demonstrated experience with Adaptability and continuous learning.
Handfuls of Hope Foundation-Catalina
Provided oral translation between American volunteers and local community members during outreach activities., Translated letters from the United States addressed to children sponsored by the foundation., Helped strengthen communication between sponsors and children by ensuring clear and culturally appropriate translations., Continues to support the foundation as a volunteer translator during events and communications., Actively participates in the organization’s intercultural work, demonstrating commitment, responsibility, and cultural sensitivity.
U.S. Financial Institution, Teleperformance
Provided English-language support and assistance to customers, handling inquiries and resolving issues efficiently., Developed strong communication skills and the ability to manage high-pressure situations effectively.
Dreams Flora Hotel
Handled customer calls, offering support and quick solutions in a fast-paced call center environment., Managed reservations and requests in the Food & Beverage department, gaining knowledge of international cuisine., Maintained a friendly and professional attitude, contributing to guest satisfaction.
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Demonstrated experience with Ability to handle high-pressure situations.
Elvira de Mendoza Bilingual School
Assisted in the cafeteria and distributed educational materials such as books and learning resources., Supported students in English during both afternoon and evening sessions of the immersion program., Collaborated with teaching staff to ensure students’ access to educational materials.
