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Jostin

Customer Service & Sales Professional with 5+ years in client engagement

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Managua, Managua Department, Nicaragua
Open to remote
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Competencies

Interpersonal SkillsExpert

Utilized excellent interpersonal and persuasive speaking skills to engage clients and resolve inquiries effectively

Customer SupportAdvanced

Delivered consistent, high-quality support and maintained client satisfaction during tenure at BB

Sales & PromotionAdvanced

Engaged in direct sales activities including outbound calls, promoting products, and increasing conversions at Nexus Teleservices

Digital Tools & Call Center PlatformsIntermediate

Possesses good command of digital tools used in customer service and sales environments

Inventory & Sales ManagementIntermediate

Handled inventory, pricing, and sales strategies independently as a freelance entrepreneur

Education

Banking & Finance
Universidad UHSPAM
International Trade
Universidad ULAM

Languages

SpanishNative
EnglishAdvanced (85%)
ItalianBasic

Summary

Experienced representative with a proven track record in client engagement, sales promotion, and managing customer interactions across diverse platforms. Fluent in Spanish and English with strong digital skills.

Key Achievements

  • Consistently provided high-quality customer support at BB
  • Made outbound calls and promoted eco-friendly solutions at Nexus Teleservices, increasing conversions
  • Managed inventory, sales, and customer interactions independently as a freelance entrepreneur

Experience

Customer Service Representative

BB
2021 - 2025

Provided consistent and high-quality customer support, Resolved inquiries efficiently with a focus on client satisfaction

Sales Representative

Nexus Teleservices
2020 - 6 months

Made outbound calls to U.S. customers, Promoted eco-friendly solutions and increased conversions

Entrepreneur

Freelance Commerce
2018 - 2020

Managed inventory and sales strategies, Handled customer interactions and pricing

Skills

Interpersonal SkillsCustomer SupportSales & PromotionDigital Tools & Call Center PlatformsInventory & Sales Management
Published on CazVid - Jul 2, 2025
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