Demonstrated experience with Communication Skills.
Demonstrated experience with Problem-Solving.
Demonstrated experience with Time Management.
Demonstrated experience with Conflict Resolution.
Porch
Call customers to ensure all work was fully completed, Collect payment at the end of the call.
HDI seguros
Took inbound calls to make reports for customers when they had an accident, Filed insurance reports and sent assistance in real live time.
Teletech
Took inbound CS calls, Changed programming, Took payments, Troubleshot issues, Multitasked 2 screens, Provided technical support.
High school GED certificate
TEFL certificate
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Demonstrated experience with Empathy.