A dedicated professional with 3 years of experience in BPO, specializing in customer service, support, and document review, with strong communication and problem-solving skills. Proven ability to learn quickly and adapt to various roles.
Provided support and resolved issues efficiently in support and customer service contexts.
Utilized effective communication techniques in customer support, document review, and teamwork.
Applied in literary studies and problem-solving scenarios within BPO operations.
Quickly adapted to diverse roles including logistics, administrative tasks, and customer service.
SITEL
support and customer service
SOLVO SAS
administrative support, document review
Lean Solutions group
Logistics, customer service
High school degree
Literature studie’s professional
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Proficient in MS Word and Excel for document review, reporting, and administrative tasks.