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Travel and Customer Service Specialist with 5+ years of experience in travel, hospitality, and client support
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Competencies
Delivered customer support in travel, hospitality, and financial service settings
Managed quotations, reports, and coordination tasks in travel and tour operations
Provided support and advice in English and Spanish for diverse customer needs
Assisted with transportation and service coordination for tours and hotel operations
Utilized Word, Excel, and PowerPoint to support administrative and reporting tasks
Education
Languages
Summary
Experienced travel agent, bilingual adviser, and hospitality intern with a focus on customer satisfaction and operational support.
Key Achievements
- Prepared quotations and sales reports for travel agency, demonstrating administrative and sales support skills
- Provided bilingual customer service for Cash App users, ensuring effective communication and support
- Handled customer service, check-in/out, and breakfast coordination as an intern receptionist, gaining hospitality experience
Experience
Travel agent
Prepare quotations., Sales reports., Customer service.
Bilingual adviser
Costumer service for Cash App users.
Receptionist (Internship)
Customer service (Phone, email, face-to-face)., Check in and check out., Breakfast service coordination.
Administrative assistant and tour seller
Customer Service., Cashier., Tour’s transportation coordinator.