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Juan Camilo Betancourth Sanabria's avatar
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Juan Camilo Betancourth Sanabria

Bogotá, Bogotá D.C., Colombia

Dispatcher with 6 years of customer service, logistics, and virtual assistance

  • Progressed through multiple roles including customer service, retention, sales, QA, and supervisor over 5 years in the BPO industry.
  • Gained 1 year of experience in logistics covering pre-consonant to delivery operations.
  • Performed as an interpreter and virtual assistant, demonstrating multilingual and administrative skills.
Customer Service
Advanced
Provided customer support and retention services, ensuring client satisfaction.
Logistics Operations
Intermediate
Managed processes from pre-consonant planning to delivery, overseeing logistical workflows.
Communication & Interpretation
Intermediate
Acted as an interpreter, facilitating communication across language barriers.
Virtual Assistance
Intermediate
Supported administrative tasks remotely, managing schedules, correspondence, and other duties.
Quality Assurance & Supervision
Intermediate
Performed QA and supervision roles, overseeing quality standards and team performance.
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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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