Juan - Customer Service Agent with Extensive BPO & Contact Center Experience

Bogotá, Bogotá D.C., Colombiaen

Gained comprehensive experience working with major companies like Amazon, Uber, AT&T, and Linstaffin.

Successfully sold credit cards, demonstrating sales and customer engagement skills.

Published on CazVidVideo interview available

Summary

Experienced customer service agent with a background in BPO, contact centers, and sales, seeking to leverage diverse skills in new roles.

Performed diverse roles across different areas within the contact center and customer service domains.

Customer ServiceExpert

Provided support and assistance to customers across multiple high-profile companies.

SalesIntermediate

Engaged in credit card sales, applying persuasion and product knowledge in customer interactions.

Communication SkillsAdvanced

Effectively communicated with diverse clients in a contact center environment.

Multitasking & AdaptabilityAdvanced

Handled multiple roles in different areas within contact centers, adapting to various requirements.