Juan - Customer Service & Healthcare Professional with 4+ years of experience

Guate, Guatemala, GuatemalaRemoteen

Provided patient care for Fisher-Milker and Roland-Garrette syndromes as a retired MD.

Gained 4 years of customer service experience at UPS and TXU, managing customer concerns and providing satisfaction options.

Published on CazVidVideo interview availableOpen to remote

Summary

Retired MD with extensive experience in patient support and customer service, including quality assurance.

Assisted in quality assurance processes within customer service roles, ensuring compliance with established parameters.

Customer ServiceIntermediate

Handled customer concerns and provided satisfaction options in retail and utility sectors.

Healthcare AssistanceExpert

Provided medical support for patients with specific syndromes, leveraging healthcare background.

Quality AssuranceIntermediate

Performed quality assurance tasks to ensure service standards in customer support roles.

Communication SkillsAdvanced

Effectively communicated with patients and customers to manage concerns and provide options.

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