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Juan
Systems Manager with 4+ years in hospitality and customer support
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Competencies
Supervised maintenance of computing systems, onsite networks, and internet access for hospitality environments and business networks.
Handled customer inquiries, billing clarifications, and technical support in multilingual settings across telecom and service industries.
Communicated effectively in English and French across customer service and support roles.
Taught plastic arts and oil painting to diverse age groups in educational settings.
Education
Languages
Summary
Experienced in managing IT systems, providing multilingual customer support, and teaching arts with a strong ability to handle multiple projects and communicate effectively across languages.
Key Achievements
- Managed computing systems and onsite networks at Hotel Holiday Inn Cuernavaca
- Provided multilingual customer support for telecom and food delivery services with 4 years experience
- Reviewed contracts and managed bid applications for public works projects in construction
Experience
Systems Manager
In charge of the maintenance of computing systems, Onsite networks and internet access for guest rooms and event areas.
Customer Support
Giving customer support for the modification of rental plans, Billing clarification, Transfer of rights and equipment repair.
Customer Service
In charge of contract review for the application of bids for public works for Federal Roads and Bridges Commission.
English Teacher
Teaching English classes from elementary to upper intermediate levels for the regularization of the English language in school courses approved by the Secretary of Education.
Plastic Arts Teacher
Teaching oil painting classes in groups from elementary to high school, using oil painting techniques.
Customer Support
English and French Customer, Dasher and Merchant Support (Home Office / 4 year experience)