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Marketing Strategist with diverse customer service and logistics experience
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Competencies
Applied advanced English and Spanish communication skills in customer service and reporting tasks.
Demonstrated strong teamwork and leadership abilities across multiple roles.
Maintained good performance under pressure in hospitality and customer service environments.
Applied planning and organization skills in marketing, logistics, and operational tasks.
Education
Languages
Summary
Experienced in marketing strategy implementation, customer service, and logistics coordination, with strong communication and teamwork skills.
Key Achievements
- Developed and implemented marketing strategies at AIESEC Colombia, including customer follow-up and reporting
- Managed daily operations and food preparation as a waiter at Harry's Pizza
- Ensured smooth billing and payment follow-up processes as a Logistic Coordinator at Lean Solutions Group
Experience
Planning and implementation of marketing strategies
Following up to customers, corporative clients, and work team members, Reporting and evaluation
Customer service as a waiter
Daily opening and closing of the place, Pizza maker; cooking and preparation of food.
Bilingual agent in customer service
Cross-selling, Goals achievement, Following up to potential customers
Logistic coordinator
Review and classify paperwork for billing, Follow up the payment process for the carriers