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Ejecutivo Telefonico Comercial
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Competencies
Used SQL extensively for querying databases, extracting and manipulating data for analysis.
Created dashboards and reports using tools like Tableau and Power BI to provide actionable insights.
Applied advanced Excel functions for data analysis, reporting, and automation of repetitive tasks.
Performed statistical tests and modeling to support decision-making processes.
Education
Summary
A dedicated data analyst with over five years of experience analyzing complex financial datasets, creating interactive dashboards, and supporting strategic decision-making through actionable insights.
Key Achievements
- Led the development of a data visualization dashboard that improved reporting efficiency by 30%.
- Streamlined data collection and cleaning processes, reducing turnaround time by 20%.
- Collaborated with cross-functional teams to implement data-driven solutions for client insights.
Experience
Ejecutivo Telefonico Comercial
Servivio de venta y ofrecimiento de seguros a clientes de Banco Santander Mexico (Servicios seguros medicos, mascotas, accidentes, blindaje de tarjetas)
Asesor Integral 16 horas
Servicio de atencion al cliente, ademas, de ser apoyo logístico dentro de la tienda en diversas areas, como cajas, bodega entre otros
Asesor de Venta de Medio Tiempo
Servivio de atencion al cliente y apoyo en todo momento, asesoria sobre calzado y tecnologias que se manejan, Manejo, aplicacion y acompañamiento al cliente a la hora de gestionar un pago en caja, y apoyo logistico dentro de la tienda, apoyo en areas operativas y de aseo, Manejo y apoyo dentro de Bodega del local, apoyando tareas de limpieza y surtido de mercancia en el momento de recibirce