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Juan
Mortgage Support Specialist with 4+ years in residential lending
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Competencies
Reviewed borrower documentation for completeness, accuracy, and guideline adherence.
Assisted in verifying, organizing, and maintaining borrower documentation for mortgage approval.
Managed high-volume loan pipelines, ensuring smooth communication and timely processing.
Ensured files met TRID and RESPA guidelines, maintaining accurate compliance records.
Communicated with borrowers and internal teams to support documentation collection and clarifications.
Education
Languages
Summary
Detail-oriented mortgage support professional with over 4 years of experience assisting loan officers, managing borrower documentation, and ensuring compliance in remote settings. Skilled in loan file review, pipeline coordination, and client communication.
Key Achievements
- Supported loan officers by preparing accurate loan files, ensuring compliance with TRID and RESPA guidelines.
- Coordinated with processors, underwriters, and third-party vendors to streamline loan processing times.
- Maintained high-volume pipeline accuracy and compliance documentation, supporting over 200 loan files.
Experience
Mortgage Lending Support Specialist (Remote)
Supported U.S.-licensed Loan Officer in the administrative stages of loan origination., Reviewed borrower documentation (credit, income, assets) for completeness and guideline alignment., Prepared accurate loan files for processing and underwriting., Communicated with borrowers to collect required...
Mortgage Support Associate (Remote)
Provided administrative and clerical support for borrower file intake., Conducted preliminary document checks to align with agency and investor guidelines., Maintained compliance documentation and assisted in managing a high-volume loan pipeline., Supported communication flow between borrowers and...
Mortgage Support Associate (Remote)
Performed borrower documentation verification and file organization., Supported broker operations by maintaining compliance records and updating loan pipelines., Assisted in administrative tasks including document requests, data entry, and file preparation.