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J

Juan

Welcome to CazVid!

Contact

Medellín,Antioquia,Colombia
Available on CazVid
Contact via CazVid

Competencies

Customer ServiceIntermediate

Demonstrated experience with Customer Service.

EnglishIntermediate

Demonstrated experience with English.

SpanishIntermediate

Demonstrated experience with Spanish.

Office SuiteIntermediate

Demonstrated experience with Office Suite.

Adobe SuiteIntermediate

Demonstrated experience with Adobe Suite.

Education

Degree in communication and educational computing
Technological University of Pereira
Completed 2020
DeLasalle Pereira
Completed 2007
DeLasalle Pereira
Completed 2013

Languages

enNative

Summary

View Juan's professional profile on CazVid.

Experience

Marketing Intern

Ejecrear Creative Agency
2018-2019

Creation of marketing projects for companies in the Colombian coffee region., Consultant in the preparation of proposals on social networks and web pages.

Sales Representative

Teleperformance - Vivint Solar
2020-2021

Contact potential clients in the United States to offer and complete sales of solar panel systems and clean energy., Schedule calls with existing customers to work out payment plans and expand the electrical system in their homes.

Customer Service Representative

Teleperformance - Ebay
2020-2021

Contact clients in the United States and Canada to address their requests, complaints, and claims about their purchases and sales on a platform dedicated to the purchase of products over the Internet., Open cases for products lost in transit and follow up on them.

Social Media Specialist

24/7.ai - AT&T
2021-2024

American customer service through social networks such as Facebook, Twitter, and Instagram., Handle requests regarding billing and problem solving., Schedule appointments with technicians and open cases to follow up.

Customer Support

Binance

Receive users from all over the world regarding their crypto and requests related to account issues, trading procedures, and tasks inside the app/website., Handle up to 35 cases or chats in a single day, and manage 3 chats at the same time.

Skills

Customer ServiceEnglishSpanishOffice SuiteAdobe Suite
Published on CazVid - May 17, 2026
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