Demonstrated experience with Excel.
Demonstrated experience with Sap.
Demonstrated experience with Python.
Demonstrated experience with SharePoint.
SCOTIABANK INVERLAT S.A. DE C.V.
Managed financial information for clients in accounts, charges, and operations, ensuring compliance with internal policies., Analyzed cases and followed up on disputes and fraud claims, providing solutions based on thorough investigations., Consistently monitored performance metrics such as resolution time, satisfaction, and service quality., Provided clear financial advice to international clients (transactions, interest rates, charges)., Collaborated with supervisors and teams to manage databases, improving response times and reducing operational errors.
PH EMBALAJE INDUSTRIAL S.A. DE C.V.
Developed cost and sales management databases., Prospected and visited potential clients., Updated company website and social media., Reporte general de ventas., Prepared general sales reports and supplier quotations.
Ingeniería Industrial
Diplomado en Transformación digital en los negocios y organizaciones
Análisis de datos
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Demonstrated experience with KNIME.
