This is my profileContact via CazVidJuan
Customer Support and Tech Support Specialist with diverse service experience
Contact
San Salvador, San Salvador Department, El Salvador
Available on CazVid
Competencies
Customer ServiceIntermediate
Applied in roles at Concentrix C.V.G and Printed Rivas, facilitating customer interactions.
Technical SupportIntermediate
Provided technical assistance and support to clients at Concentrix C.V.G and Cash App Bank support.
Financial OperationsBeginner
Supported credits and collections activities with Asequimag Monteco.
Graphic DesignBeginner
Designed graphics while working for Printed Rivas and CIA.
Education
Graduated
Technological University of El Salvador
Completed 2014
Computer Technician
Technological University of El Salvador
Completed 2003
Diploma
Salvadoran Cultural Center
2024
Diploma
Salvadoran Cultural Center
2024
Certification
Summary
Experienced in customer service, technical support, and financial operations with a proven ability to support diverse client needs.
Key Achievements
- Provided customer service and tech support at Concentrix C.V.G, handling customer inquiries and technical issues.
- Gained experience in financial advisory through Cash App Bank Account support.
- Supported credit and collections operations at Asequimag Monteco.
Experience
Monitoring and evaluation assistant
Compassion International INC.
2023 - 2024
Cash App Bank Account advisory agent
Web Help of El Salvador
2022 - 2023
TSS (Team Support Senior)
Concentrix C.V.G
2014 - 2020
Customer Services, Tech Support
Graphic Designer and Customer service
Printed Rivas and CIA.
2010 - 2014
Auxiliary Of Cellar
Asequimag Monteco
2004 - 2005
Credits and Collections department
Skills
Customer ServiceTechnical SupportFinancial OperationsGraphic Design
Published on CazVid - Jul 3, 2025