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Project Manager with 10 years of experience in IT and software development
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Competencies
Oversaw project planning, execution, and delivery in various technology sectors.
Implemented Agile practices to enhance project adaptability and team collaboration.
Managed project budgets, allocated resources efficiently, and optimized performance.
Maintained effective communication channels with clients, teams, and vendors.
Education
Summary
Experienced Project Manager with a strong background in leading technology projects and teams, proficient in Agile and Waterfall methods, and skilled in budget and stakeholder management.
Key Achievements
- Led multiple cross-functional teams to successful project deliveries within scope and deadlines.
- Managed project budgets and resource allocation, improving efficiency and cost control.
- Progressed from Junior Project Coordinator to Senior Project Manager, gaining expertise in Agile and Waterfall methodologies.
Experience
Microsoft Power Platform Developer
Developed custom Power Apps to streamline data entry, approvals, and reporting dashboards., Integrated apps with SharePoint, Teams, Outlook, and Dataverse to centralize business processes., Designed automated workflows in Power Automate to eliminate manual tasks and improve efficiency., Connected Power Platform solutions with third-party services via custom connectors.
Support Escalation Engineer – Power Platform
Delivered advanced support for Power Apps, Power Automate, and Power Virtual Agents to enterprise clients., Designed and deployed solutions to resolve client workflow bottlenecks and improve productivity., Trained new engineers on Power Platform tools and best practices., Supported integrations with Microsoft 365 and Azure services, including Azure SQL and On-Premises Data Gateway.
Support Engineer – Dynamics 365 F&O
Assisted clients in managing Azure-hosted Dynamics 365 F&O environments., Troubleshot application performance, module issues, and deployment problems., Utilized SQL, MySQL, and Visual Studio to diagnose and resolve issues.
Support Engineer – Data Protector
Provided technical support for Data Protector installations, configurations, and troubleshooting., Managed backup and recovery for Exchange, VMware, Hyper-V, SQL, Oracle, and SAP systems., Configured and maintained Tape Libraries, Virtual Tape Libraries, and deduplication systems.