Versatile professional experienced in customs documentation analysis, logistics management, team support, and medical interpretation. Proven ability to streamline operations and enhance communication in diverse environments.
Handled aeronautical parts logistics processes, ensuring meticulous follow-up and process management.
Provided excellent support in medical interpretation and back-office roles, assisting clients and internal teams.
Utilized MS Office and Google Suite tools for report writing, documentation, scheduling, and data management.
Applied analytical skills in creating reports, managing operations, and analyzing logistics and performance indicators.
AVIANCA
Custom's Documentation analysis, Rigorous follow-up for aeronautical parts logistics processes, Management of Import and export operations between Euro-Asia and the Americas
Teleperformance S.A.
Knowledge base content creation, Team management, Productivity documents control, Performance indicators report writing on North America's Freight logistics
Konnect CX
Over the phone interpretation (OPI), Video remote interpreting (VRI)
Medstaffing USA
Insurance billing, Payments Retrieval, Accounts receivable management
Physics' Degree
Network Technician
Bachelor
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Conducted interpretation services and prepared performance reports, facilitating clear and accurate communication.
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Appointment scheduling, Benefits and plans assessment, Quality assessment