JUAN brings over 5 years of expertise in customer service, operations, and data-driven projects. Adept at team leadership, client management, and leveraging advanced tools to optimize performance. Fluent in English with a background in law and forensic analysis.
Expertise in managing customer relationships, ensuring quality standards, and driving satisfaction.
Proven ability to supervise teams, analyze performance, and implement strategies for improvement.
Skilled in collaborating on data-driven projects utilizing advanced technological tools.
Proficient in Office Suite, iWork, and specialized document analysis tools for diverse applications.
OUTLIER.AI
Collaborates on data-driven projects using advanced technological tools.
QUESTX / NEXTGEN (RSA)
Managed customer relationships and achieved operational targets while maintaining high-quality standards.
ALORICA
Recognized as a high-performing advocate during Wave 1, excelling in evaluations and operational enhancements.
DOORDASH
Supervised teams, analyzed performance, and implemented strategies to improve results.
DOORDASH
Bachelor’s in Law
Expert in Graphology, Document Examination, and Dactyloscopy
Discover other professionals with similar experience
Enhanced operational metrics and mentored peers.
DOORDASH
Delivered exceptional customer support with consistent performance in quality metrics.
