Welcome to CazVid!
Monitoring calls, Quality evaluation Assurance & Compliance, Performance Feedback & Coaching, Reporting & Documentation, Training & Process Improvement, Customer Experience Enhancement
Receiving documents from several countries, VISA, Passports, ID ́s, Driver licenses, Verification of quality documents to avoid frauds
Administration of business agent, Engagement, training, logística, saler service, Customer service, equipment activation, sales entries, PQR ́s assistant, Billing and sales, goals
Receiving calls, billing and sales, PQR ́s, Team Manager in charge, Back Office, Supervisor, training, Goals
Receiving calls/tech support, Cell phone tech support, Goals