Skilled data analyst with 5+ years experience deriving insights from large datasets, developing dashboards, and supporting strategic decisions across industries. Proven ability to collaborate with teams and improve reporting efficiency.
Applied statistical techniques and tools to interpret large datasets and extract insights for business strategy.
Utilized SQL for querying databases, supporting data extraction and report generation for various projects.
Created interactive dashboards using BI tools to visualize data trends and support decision-making.
Conducted qualitative and quantitative research to understand market dynamics and consumer behavior.
Managed inbound and outbound calls to qualify prospects and schedule appointments., Used active listening to understand customer needs and overcome objections., Consistently met or exceeded daily and monthly performance goals., Maintained accurate call notes and follow-ups using CRM systems., Delivered professional customer service while working independently in a remote environment.
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Utilized advanced Excel functions for data cleaning, analysis, and reporting to streamline workflows.
