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Sales Development Representative (SDR)
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Competencies
Coordinated shipments, inventory, and stock levels, ensuring efficient product flow and timeliness.
Provided bilingual customer support, handling client interactions and account management successfully.
Taught English to diverse student groups, developing curricula and assessing language proficiency.
Assisted clients with U.S. visas, permanent residency, and citizenship processes, providing guidance and documentation support.
Offered remote technical troubleshooting and support for clients, resolving technical issues efficiently.
Education
Languages
Summary
Experienced Order Manager with a diverse background spanning supply chain, customer support, legal consulting, and language instruction. Demonstrates strong organizational skills, bilingual communication, and adaptability to various industry needs.
Key Achievements
- Streamlined sales order scheduling and stock management at Carnes Finas Ramírez SA de CV.
- Managed transportation and inventory control for finished meat products at PROAN Carne de Cerdo.
- Led shipments and inventory operations as Logistics Supervisor and Managed operational staff as Supervisor at Teleperformance.
Experience
Order Manager
Ensured proper scheduling of sales orders and adequate stock levels., Production order programming for bovine deboning and finished marinated products, including fine beef cuts.
Legal Immigration Consultant
Assistance with U.S. visas, permanent residency, American citizenship, waivers, and Consular Reports of Birth Abroad (CRBA).
Debt Analyst
Engaged prospective clients through outbound calls to assess financial situations and present tailored debt relief solutions., Built trust and rapport through empathetic, client-centered communication., Guided clients through the debt settlement process, addressing objections and supporting...
English Teacher
Classroom instruction for youth and adult students, lesson planning, student assessment, and development of conversational and academic English skills.
Bilingual Collections Agent
Customer service and account management for English-speaking clients.
Bilingual IT Technical Analyst
Remote technical support and troubleshooting.
Logistics Supervisor
Management of shipments and inventory control of equipment.
Operational Supervisor
Payroll management, scheduling, and performance monitoring of operational agents.
Logistics and Mobility Management
Coordination of finished meat product transportation., Control of finished product inventory, including entries and exits.
English Teacher
Instruction for multiple proficiency levels, curriculum adaptation, student evaluation, and bilingual skill development.