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Juan
Remote Tech Support Agent with IT and Data Analysis expertise
Video resume
Remote Tech Support Agents
I have a lot of experience and knowledge to be a great fit on this type of work, I really enjoy the problem solving process and consider myself a very outgoing person with great communication skills. I always try to stay up to date with new trends in technology and computers. I have completed a business and IT degree, and I also completed a Professional Certificate as a Data Analyst from Google.
Contact
Guatemala City, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Technical SupportIntermediate
Provided remote assistance and troubleshooting for technical issues related to computers and technology.
Communication SkillsAdvanced
Utilized strong verbal and written communication abilities to resolve customer issues effectively.
Problem SolvingAdvanced
Enjoyed and executed problem-solving processes in technical support scenarios.
Data AnalysisBeginner
Completed a Professional Certificate to develop foundational skills in data analysis.
Technology Trends AwarenessIntermediate
Stays updated with new trends in technology and computers to enhance support capabilities.
Summary
Outgoing remote tech support professional with IT and data analysis background, strong communication skills, and a passion for problem-solving.
Key Achievements
- Completed a business and IT degree enhancing technical and managerial knowledge
- Earned a Professional Certificate as a Data Analyst from Google, demonstrating technical proficiency
- Gained extensive experience and knowledge in remote tech support, emphasizing problem-solving and communication skills
Skills
Technical SupportCommunication SkillsProblem SolvingData AnalysisTechnology Trends Awareness
Published on CazVid - Jul 3, 2025