This is my profileContact via CazVidJJMZ
Customer Service Agent with diverse linguistic and operational skills
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer interactions across multiple companies, focusing on assistance and issue resolution.
Bilingual CommunicationIntermediate
Communicated effectively in bilingual (Spanish-English) settings for customer and operational support.
Logistics OperationsBeginner
Supported logistics tasks at Indeportes Antioquia, gaining initial exposure to supply chain processes.
Call Center SupportIntermediate
Worked as an agent in BPO environments, managing inbound and outbound customer communications.
Education
Bachelor
Institucion Educativa Benjamin Herrera
Completed 2019
Digital Drawer
Universidad de Bellas Artes
Completed 2021
Summary
Experienced in customer service, logistics, and bilingual communication across various organizational settings.
Key Achievements
- Progressed through multiple roles, enhancing bilingual communication and customer support skills
- Gained experience in logistics operations, customer service, and BPO environments
- Worked in varied organizational contexts, demonstrating adaptability and language proficiency
Experience
Logistics Operator
Indeportes Antioquia
Jan 2022 - Jun 2022
Semibilingual Agent
One Link BPO Lyft
Jan 2023 - Oct 2023
Bilingual Agent
AlmaContact
Oct 2023 - Dec 2023
Bilingual Agent
Fusion Bpo Services Sea world
Jan 2024 - Jul 2024
Skills
Customer ServiceBilingual CommunicationLogistics OperationsCall Center Support
Published on CazVid - Jul 3, 2025