Dedicated customer service agent with experience supporting clients in various sectors, skilled in communication, organization, and process improvement.
Applied customer service skills across multiple platforms, addressing inquiries and resolving issues professionally.
Effectively written and received emails, ensuring clear communication with customers and colleagues.
Managed and organized data files to support service operations and improve information accessibility.
Learned and implemented new processes daily to optimize company services and workflows.
Alliance Technology Group
Provide customer service to people that purchased products with the AT&T company., Write and receive emails answering the customers concerns., Learn new processes everyday to optimize the company services.
Teleperformance
Provide customer service for people who called the Company
TaskUs S.A. de C.V.
Provide customer service to people who purchased a test for Covid 19., Write emails answering the customers concerns.
Conectys
Provide customer service to people that worked and purchased products with the It Works company., Write and receive emails answering workers and customers concerns., Learn and apply new processes everyday to optimize the company services.
Technical Bachelor
Bachelor
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Used Microsoft Office tools to document, communicate, and organize customer service activities.
