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Bilingual Medical Interpreter with 3+ years in healthcare and customer support
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Competencies
Performed interpretation during medical consultations, ensuring clarity and confidentiality.
Supported client needs and resolved issues effectively in a bilingual support role.
Prepared detailed reports and managed documentation with precision and compliance.
Proficient in MS Office Suite, Zoom, and CRM software for effective communication and data management.
Education
Languages
Summary
Dedicated professional with extensive experience in medical and customer service interpretation, blending linguistic skills with technical proficiency to support sensitive and complex interactions.
Key Achievements
- Provided accurate and culturally sensitive interpretation in medical and legal contexts, ensuring compliance with HIPAA and internal standards.
- Documented and prepared detailed reports on interpretation activities, demonstrating attention to detail and professionalism.
- Supported clients in customer service environments by managing diverse situations from order creation to complaint resolution.
Experience
Intérprete Español/Inglés (contrato independiente de corto plazo)
Interpretación precisa y culturalmente sensible en inglés y español durante las videollamadas entre especialistas médicos y sus pacientes., Cumplimiento de las normas HIPAA e internas para garantizar la confidencialidad y privacidad de la informacion sensible de los pacientes., Capacitación...