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Juan Rondón

Quito, Pichincha, Ecuador Available for Remote Work

Customer Service & Sales Specialist with 5+ years in client support

  • Gained experience in customer service, sales, and client onboarding across various roles.
  • Managed customer support and sales using CRM systems at freelance and organizational levels.
  • Developed strong relationship-building skills through diverse roles in hospitality and digital sales environments.
Customer Service
Advanced
Provided exceptional support and service in roles at Atlantis Park Resort, TV Mundo, and Zukalo.
Sales & Client Onboarding
Intermediate
Executed sales and onboarding processes, demonstrating persistence and client focus.
CRM Management
Intermediate
Used CRM tools for customer support and service, enhancing communication efficiency.
Business Administration
Beginner
Gained foundational knowledge from academic studies at the University of the Andes.
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SDR, costumer service.

My professional journey has equipped me with strong customer service skills, sales expertise, and efficient support abilities. From my experience as a receptionist assistant and waiter at Atlantis Park Resort to excelling in sales and client onboarding at TV Mundo, I have consistently prioritized exceptional customer service. Pursuing academic goals at the University of the Andes, I gained knowledge in cost management and personnel handling. As a freelance professional at Zukalo, I focused on customer service and support through CRM, showcasing efficiency and versatility. At Mi Negocio, I demonstrated persistence and determination in managing sales and customer support. I am ready to contribute to the growth and success of any organization.

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