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Juan
Customer Service & Sales Specialist with 5+ years in client support
Video resume
SDR, costumer service.
My professional journey has equipped me with strong customer service skills, sales expertise, and efficient support abilities. From my experience as a receptionist assistant and waiter at Atlantis Park Resort to excelling in sales and client onboarding at TV Mundo, I have consistently prioritized exceptional customer service. Pursuing academic goals at the University of the Andes, I gained knowledge in cost management and personnel handling. As a freelance professional at Zukalo, I focused on customer service and support through CRM, showcasing efficiency and versatility. At Mi Negocio, I demonstrated persistence and determination in managing sales and customer support. I am ready to contribute to the growth and success of any organization.
Contact
Quito, Pichincha, Ecuador
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided exceptional support and service in roles at Atlantis Park Resort, TV Mundo, and Zukalo.
Sales & Client OnboardingIntermediate
Executed sales and onboarding processes, demonstrating persistence and client focus.
CRM ManagementIntermediate
Used CRM tools for customer support and service, enhancing communication efficiency.
Business AdministrationBeginner
Gained foundational knowledge from academic studies at the University of the Andes.
Summary
Versatile professional with extensive experience in customer support and sales across hospitality, digital, and freelance sectors. Skilled in CRM, client onboarding, and maintaining positive client relationships.
Key Achievements
- Gained experience in customer service, sales, and client onboarding across various roles.
- Managed customer support and sales using CRM systems at freelance and organizational levels.
- Developed strong relationship-building skills through diverse roles in hospitality and digital sales environments.
Skills
Customer ServiceSales & Client OnboardingCRM ManagementBusiness Administration
Published on CazVid - May 17, 2026