Customer Service and Technical Support Specialist | CazVid

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Juan Ruiz

Arizona City, Arizona, United States Available for Remote Work

Customer Service and Technical Support Specialist with 12 years of experience

  • Provided technical support and customer service over the phone, chat, and email for 12 years.
  • Gained extensive experience in handling customer inquiries and technical issues.
  • Developed strong communication skills in a bilingual environment.
Customer Service
Expert
Handled customer inquiries and resolved issues via multiple communication channels.
Technical Support
Advanced
Provided technical assistance and troubleshooting to ensure customer satisfaction.
Communication Skills
Expert
Effective communication in spoken and written form to assist diverse customer needs.
Multichannel Support
Advanced
Managed customer interactions across phone, chat, and email platforms.
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Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

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Customer service rep

Provide customer service and technical support to customers over the phone, chat and email

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