Dedicated logistics, administrative, and customer service specialist with extensive experience in data management, cultural interpretation, and financial transactions.
Experienced in entering, validating, and managing large amounts of data across various platforms.
Performed customer engagement, collections, and financial education activities in telecommunications and collections.
Led interpretive activities for groups promoting cultural engagement at Museo del Caribe.
Handled administrative tasks including digitization and record transcription at Museo del Caribe.
Lean Solutions
Processed and validated invoices., Entered and managed data across platforms., Updated Excel reports.
Sykes
Sutherland Global Services
Conducted collection calls and provided financial education., Monitored accounts and customer portfolios.
Museo del Caribe
Led interpretive experiences with groups of up to 30 people, promoting engagement with cultural heritage., Performed administrative tasks such as digitizing physical evaluation forms., Over several months, transcribed folders corresponding to nearly two years of accumulated records.
Specialization in Strategic Human Talent Management
Specialization in Business Management and Competitiveness
Bachelor's Degree in Tourism Business Administration
Diploma in Process Innovation Management
Diploma in Hotel Management
Discover other professionals with similar experience
Processed and validated invoices as part of back-office operations at Lean Solutions.
