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Risk Investigator with data analysis expertise in banking compliance
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Competencies
Applied analytical skills for account behavior review and compliance monitoring.
Provided assistance to customers during security and verification procedures efficiently.
Implemented fraud detection measures including account takeovers and scam prevention.
Conveyed complex decisions regarding account actions clearly and professionally.
Ensured compliance with international banking laws and internal policies.
Education
Languages
Summary
Experienced in fraud detection, data analysis, and banking compliance with a focus on international regulations and customer service.
Key Achievements
- Led customer guidance efforts to ensure compliance with international banking laws.
- Conducted detailed risk assessments using tools like Edison ID validation, LexisNexis, and Prado.
- Supported fraud and scam prevention initiatives, including watchlist reviews and KYC processes.
Experience
Risk Investigator
Risk Investigator specialized in data analysis based on account behaviors and patterns., In charge of guiding customers through the website/app to complete internal reviews, ensuring compliance with international banking laws., Responsible for mitigating violations of international banking...
Customer Support Specialist
Experienced Risk Investigator & Customer Support Specialist with a strong background in fraud prevention, data analysis, and international banking compliance., Adept at identifying suspicious account behaviors, guiding customers through secure verification processes, and ensuring adherence...