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Customer Service & Sales Associate with 5+ years in Retail & Hospitality
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Competencies
Provided attentive service, managed inquiries, and resolved customer issues across retail and hospitality sectors.
Handled client acquisition, generated sales through multi-channel strategies, and maintained client relationships.
Collaborated with teams to achieve common goals, demonstrating leadership in task management and coordination.
Managed warehouse organization and merchandise, supporting smooth operations and inventory control.
Education
Languages
Summary
Experienced in customer support, sales, and inventory management across retail and hospitality sectors. Skilled in communication, problem-solving, and teamwork, with a history of enhancing customer satisfaction.
Key Achievements
- Managed customer interactions and service at multiple roles, increasing customer satisfaction.
- Improved inventory organization and handled merchandise at warehouse, ensuring operational efficiency.
- Handled web site maintenance and client inquiries, supporting sales growth and customer retention.
Experience
Auxiliar de Bodega y Atención al Cliente
Atender a los clientes interesados en realizar una compra, Organización de bodega y mercancía
Marketing y Asesor de Ventas
Mantenimiento y mejora de sitios web, Atención al cliente, Manejo de clientes potenciales para generar ventas
Asesor Contact Center
Atención al cliente, Gestionar dudas ó PQRS de los clientes, Generar ventas a través de distintos canales de venta