This is my profileContact via CazVidJulian
Patient Engagement with diverse support and communication skills
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Patient EngagementIntermediate
Engaged with patients to improve communication and support in healthcare settings.
Technical SupportIntermediate
Provided remote technical assistance and support, resolving issues efficiently.
Billing & SalesIntermediate
Handled billing processes, sales offers, and customer inquiries in a support role.
Office & Digital ToolsIntermediate
Proficient in Office Suite, Excel, Slack, and Meta Ads for communication and data management.
Education
Technical High School Diploma
Institución educativa asamblea departamental
Completed Nov 2020
Cost Analysis and Budgets
Instituto Tecnologico Metropolitano - ITM
Completed Jun 2023
Languages
EnglishB2+
SpanishNative
Summary
Experienced in patient engagement, technical support, and billing with a focus on KPI adherence.
Key Achievements
- Managed patient engagement initiatives at Caremax Colombia.
- Provided remote tech and billing support services at Intelcia, adhering to KPIs.
- Handled billing, sales, and customer inquiries at Teleperformance, following KPI targets.
Experience
Patient Engagement
Caremax Colombia
June 2024 - Present
Patient engagement
Tech Support Agent
Intelcia
Feb 2024 - Jun 2024
Remote tech support, Billing support, KPIs following
Billing and sales agent
Teleperformance
Jun 2023 - Jan 2024
Billing support, Offer and sales, Provide information, KPIs following
Skills
Patient EngagementTechnical SupportBilling & SalesOffice & Digital Tools
Published on CazVid - Jul 3, 2025