Julián - Customer Service & Technical Support Specialist with 5 years in BPO

Bogota, Bogota D.C., ColombiaRemoteen

Accumulated 5 years of experience in BPO, customer service, technical support, and sales.

Provided bilingual support, enhancing customer satisfaction and retention.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced BPO specialist with 5 years in customer service, technical support, and sales, skilled in bilingual communication.

Handled diverse customer interactions, demonstrating adaptability across multiple roles.

Customer ServiceAdvanced

Delivered effective support to clients in a bilingual environment, ensuring quality experience.

Technical SupportIntermediate

Assisted customers with technical issues, troubleshooting, and resolutions.

SalesIntermediate

Engaged with customers to promote products and services, supporting revenue goals.

Bilingual CommunicationAdvanced

Communicated effectively in English and Spanish, providing clear assistance across languages.

Problem SolvingIntermediate