Experienced in customer service and sales for over three years, with a background working in telecommunications and technology companies in Medellin. Skilled in remote and onsite work settings.
Provided support and assistance to customers, resolving inquiries and issues efficiently.
Engaged with clients to promote products and services, achieving sales objectives.
Performed customer service and sales tasks remotely, managing expectations in virtual environments.
Communicated effectively with clients and team members across virtual and in-person channels.