Dedicated sales and patient coordination expert with a strong background in healthcare and medical equipment industries. Skilled in customer support, insurance verification, and content moderation, committed to providing excellent service and maintaining compliance.
Handled inquiries and troubleshooting, demonstrating strong communication and emotional resilience in high-pressure environments.
Prospected, negotiated, and closed sales for medical equipment, managing the full sales cycle from lead generation to post-sale follow-up.
Coordinated medical testing and patient interactions, verified insurance, and maintained detailed documentation within healthcare settings.
Monitored user-generated content according to platform policies, collaborating with teams to improve moderation accuracy.
Blackstone Medical Services
Managed inbound patient sales for home sleep apnea testing following prescriptions from physicians’ offices, Verified patient eligibility by reviewing insurance plans, deductible status, medical notes, and in-network vs. out-of-network coverage using CRM systems., Educated patients on the home...
TaskUs Colombia
Monitor, review, and moderate large volumes of user-generated content across various formats, including video, text, and images, in alignment with platform policies., Apply internal guidelines to assess content related, Identify and escalate edge cases or legal concerns using internal escalation...
Lab Instruments S.A
Prospected and closed new business by identifying leads and giving in-person and virtual product demonstrations., Maintained up-to-date knowledge of company’s lab instruments, adapting pitches to client needs and budgets., Managed the sales cycle from quoting and negotiation to invoicing and...
Technician
Pharmaceutical Chemistry
High School Graduate
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Ensured accurate and timely documentation of patient interactions, insurance, and sales processes across multiple healthcare and sales roles.
