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Julian
Customer Service Specialist with 1.5 years in client interaction
Video resume
Job application
I have been working with customer service since 2022 and I know a lot about soft skills and how to deal with customer service
Contact
Manizales, Caldas, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and complaints with a focus on soft skills and effective communication.
Soft Skills DevelopmentIntermediate
Applied soft skills such as patience, empathy, and responsibility in customer interactions.
Dealing with Difficult CustomersIntermediate
Managed interactions with angry or upset customers to diffuse tension and resolve issues.
Responsibility and ReliabilityIntermediate
Showed strong responsibility and reliability in handling customer service tasks since 2022.
Summary
Experienced in customer interaction, soft skills, and complaint resolution with 1.5 years in the field.
Key Achievements
- Gained expertise in soft skills and customer engagement since 2022
- Consistently managed interactions with angry customers to maintain satisfaction
- Demonstrated responsibility in customer service roles, contributing to team reliability
Skills
Customer ServiceSoft Skills DevelopmentDealing with Difficult CustomersResponsibility and Reliability
Published on CazVid - Jul 3, 2025