Julian - Customer Service Specialist with 1.5 years in client interaction

Manizales, Caldas, ColombiaRemoteen

Gained expertise in soft skills and customer engagement since 2022

Consistently managed interactions with angry customers to maintain satisfaction

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in customer interaction, soft skills, and complaint resolution with 1.5 years in the field.

Demonstrated responsibility in customer service roles, contributing to team reliability

Customer ServiceIntermediate

Handled customer inquiries and complaints with a focus on soft skills and effective communication.

Soft Skills DevelopmentIntermediate

Applied soft skills such as patience, empathy, and responsibility in customer interactions.

Dealing with Difficult CustomersIntermediate

Managed interactions with angry or upset customers to diffuse tension and resolve issues.

Responsibility and ReliabilityIntermediate

Showed strong responsibility and reliability in handling customer service tasks since 2022.