Juliana - Customer Service Associate at McDonald's with experience in high-demand environments

Medellín, Antioquia, Colombiaen

Provided exceptional customer service, ensuring customer satisfaction and loyalty

Managed cash register operations and processed payments accurately

Published on CazVid

Summary

Motivated and adaptable customer service professional with experience in fast-paced retail settings. Skilled in communication, teamwork, and organization, with technical training in software development.

Key Achievements

Collaborated effectively with team members to meet high-demand service goals
Adhered to hygiene and safety protocols, maintaining a clean and safe environment

Skills

CommunicationAdvanced

Skilled in active listening and clear verbal communication to enhance team collaboration and customer interactions.

AdaptabilityIntermediate

Capable of adjusting to fast-paced environments and evolving protocols to ensure seamless service.

OrganizationIntermediate

Effective in managing multiple tasks such as order handling and cash management efficiently.

TeamworkAdvanced

Proven ability to work collaboratively in high-pressure settings to achieve common goals.

Languages

Inglés(A1, A2, B1 (cursando actualmente el nivel B2))

Experience

Crew / Auxiliar de Servicio

McDonald's

2024 - 2026

ATENCIÓN AL CLIENTE EN PUNTO DE VENTA.. MANEJO DE CAJA Y PROCESAMIENTO DE PAGOS.. PREPARACIÓN Y ENTREGA DE PEDIDOS.. TRABAJO EN EQUIPO EN AMBIENTES DE ALTA DEMANDA.. CUMPLIMIENTO DE PROTOCOLOS DE HIGIENE Y CALIDAD.