Dedicated bilingual professional with over 8 years of experience in customer service, interpretation, and social media management. Adept at delivering exceptional support, creating engaging content, and coordinating large-scale events. Passionate about innovative solutions and effective communication.
Extensive experience in bilingual customer support, resolving issues efficiently and enhancing client satisfaction.
Proficient in high-accuracy interpretation for diverse sectors, ensuring clarity and effective communication.
Skilled in managing social media platforms and producing multimedia content to increase brand visibility.
Proficient in Canva, Photoshop, Illustrator, and Video Production for creative projects.
TELEPERFORMANCE
Technical support, billing, sales, and customer service.
SITEL
Customer service and support for retail and solar energy clients.
AMAZON
Customer support in English and Spanish through both phone and chat.
GOTOK MUSIC
Social media administration.. Creation and editing of multimedia materials.
PODSALT
Creative Industries Management
Discover other professionals with similar experience
Experience in coordinating events and managing multiple customer service projects simultaneously.
Ticket sales and customer service at the Disonarte Music Festival in Ibagué with over 9,000 attendees.
QUALQUAN LLC
Customer support and technical support in English and Spanish.
ICC BPO
High accuracy interpretation for healthcare, legal and corporate sectors, ensuring seamless communication.
